There is a new problem that has arisen concerning all Red Hat external mailing
lists that is related to a new DMARC policy that our security team has recently
changed. As a result, the moderators of several Red Hat mailing lists (including
me) have started seeing issues where posts to their mailing lists are being
rejected as Undeliverable. There have been multiple internal support tickets
filed in hopes of a resolution, but there is no workaround that I am aware of
(except for some kind of mailing list configuration that needs to be done at the
sender's site, which is unacceptable).
Hopefully it will be fixed soon. If you receive such a response, please
re-send it and cc: anderson(a)redhat.com.
The response looks like this:
us-smtp-1.mimecast.com rejected your message to the following email addresses:
Discussion list for crash utility usage, maintenance and development
(crash-utility(a)redhat.com)
Your message couldn't be delivered. It appears that the email address you sent your
message to wasn't found at the destination domain, or the recipient's mailbox is
unavailable. The email address might be misspelled or it might not exist. Try to fix the
problem by doing one or more of the following:
Send the message again. Before you do, delete and retype the complete address. If your
email program automatically suggests an address to use don't select it.
Clear the recipient Auto-Complete List entry in your email program by following the steps
in this article. Then resend the message, but before you do, delete and retype the
complete address. If your email program suggests an address to use don't select it.
Contact the recipient by some other means (by phone, for example) to confirm you're
using the right address. Ask them if they've set up an email forwarding rule that
could be forwarding your message to an incorrect address.
If you're still unable to fix the problem, ask the recipient to tell their email admin
about the problem, and give them the server that reported the error below.
For Email Admins
When Office 365 tried to send the message, the external email server returned the error
below. This error was reported by an email server outside Office 365, and if the sender is
unable to fix the problem by correcting the recipient's email address or clearing the
Auto-Complete List entry, then it's likely a problem that only the recipient's
email admin can fix.
Check the error for information about where the problem is happening. For example, look
for a domain name. The domain name will tell you which organization was responsible for
the error. The recipient's email server could be causing the problem, or it could be
due to a third-party service that your organization or the recipient's organization is
using to process or filter email messages.
If you can't fix the problem, contact the responsible party's email admin. This
could be the recipient's email admin, your smart host service admin, or someone
similar. Give them the error and the name of the server that reported the error to help
them troubleshoot the issue.
Unfortunately, Office 365 support is unlikely to be able to help with these kinds of
externally reported errors.
us-smtp-1.mimecast.com gave this error:
Remote server returned unknown recipient or mailbox unavailable -> 550 Invalid
Recipient -
https://community.mimecast.com/docs/DOC-1369#550
[vVcOhPBXNFukJRNZ9UedSA.us264]